Transparency
- Assessment Tools
- Audits and Reviews
- Organization
- Performance Contract
- Policies
- Public Records Request
- (POS) Data
- WIC Annual Reports
- and Related Laws
- How are we doing?
Assessment Tools
The following documents are tools used by WRC for the determination of service needs for an individual. WRC is required by W&I Code 4629.5 (b)(5) to make these documents available for public view.
Family Respite Needs Assessment Guideline [English] [Korean] [Arabic]
Supported Living Services Standardized Assessment Questionnaire [English] [Spanish] [Farsi/فارسی] [Korean] [Arabic]
Transportation Services [English] [Spanish] [Farsi/فارسی] [Korean] [Arabic]
Audits & Reviews
Annual Tax Information
Below is the Department of the Treasury Internal Revenue Service (IRS) Return of Organization Exempt from Income Tax, Form 990. WIC 4629.5(a) & IRS
Biennial Home and Community-Based Services (HCBS) Waiver Program Review
The biennial Home and Community-Based Services Waiver program review was conducted by the Department of Developmental Services () and the State Department of Health Care Services (DHCS). DDS contracts with 21 private, non-profit corporations to operate regional centers, which are responsible under state law for coordinating, providing, arranging, or purchasing all services needed for eligible individuals with developmental disabilities in California. All HCBS Waiver services are provided through this system. It is the responsibility of DDS to ensure, with the oversight of DHCS, that the HCBS Waiver is implemented by regional centers in accordance with Medicaid statutes and regulations.
2023 HCBS Waiver Program Monitoring Review Report
2021 HCBS Waiver Program Monitoring Review Report
2019 HCBS Waiver Program Monitoring Review Report [English] [Spanish] [Farsi/فارسی]
Biennial Targeted Case Management Program & Federal Nursing Home Reform
The Department of Developmental Services (DDS) conducted a federal compliance monitoring review of the Targeted Case Management (TCM) and Nursing Home Reform (NHR) programs at Westside Regional Center (WRC). Read the reporting findings below.
2023 TCMP/FNHR Monitoring Review Report
2021 TCMP/FNHR Monitoring Review Report
2017 TCMP/FNHR Monitoring Review Report [English] [Spanish] [Farsi/فارسی]
Caseload Ratio
2024 Caseload Ratio Plan of Correction
Early Start Program Review & Report
2021 Early Start Monitoring Report Summary [English] [Spanish] [Farsi/فارسی]
2017 Monitoring Report Summary [English] [Spanish] [Farsi/فارسی]
Financial Statements and Independent Auditor’s Report
This is the Independent Auditors’ Report on WRC’s financial statements and related statements of activities, functional expenses, and cash flows for the years then ended.
Fiscal Audit Conducted by DDS
The Department of Developmental Services (DDS) conducted a fiscal compliance audit of Westside Regional Center (WRC) to ensure WRC is compliant with the requirements set forth in the Lanterman Developmental Disabilities Services Act and Related Laws/ Welfare and Institutions (W&I) Code; the Home and Community-Based Services () Waiver for the Developmentally Disabled; California Code of Regulations (CCR), Title 17; Federal Office of Management and Budget (OMB) Circulars A-122 and A-133; and the contract with DDS. Read the reports below to learn about their findings.
HCBS Final Rule Compliance Information
In accordance with Welfare and Institutions Code section 4519.2(b), each regional center shall post Home and Community-Based Services (HCBS) Final Rule compliance information on its website, and shall update the information no less frequently than every six months. The below compliance information is based on provider self-assessment data.
Organization
Bylaws of the Regional Center Governing Board
Bylaws are the rules that outline how the WRC Board will operate.
Read the Bylaws [English] [Spanish] [Farsi/فارسی]
List of Service Providers
This list contains the names, type of service, and contact information of all purchase of service , except consumers or family members of consumers. WIC 4629.5(b)(6)
Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Performance Contract
Every year, the Department of Developmental Services (DDS) contracts with regional centers in California to serve consumers and families. And, every year DDS looks at how well the regional centers are doing. These reports will give you information about Westside Regional Center.
Annual Performance Contract
WRC Performance Contract 2023-24 [English] [Farsi/فارسی]
WRC Performance Contract 2022 [English] [Spanish] [Farsi/فارسی]
WRC Performance Contract 2021 [English] [Spanish] [Farsi/فارسی]
WRC Performance Contract 2020 [English] [Farsi/فارسی]
Performance Contract Year End Report
WRC Performance Contract Year End Report for 2024 [English] [Spanish]
WRC Performance Contract Year End Report for 2022 [English] [Spanish] [Farsi/فارسی]
WRC Performance Contract Year End Report for 2021 [English] [Spanish] [Farsi/فارسی]
WRC Performance Contract Year End Report for 2020 [English] [Spanish] [Farsi/فارسی]
Policies (Board Approved)
Board Executive Relationship Policy
Describes the nature of the working relationship between the Board and the Executive Director.
Board Governance Policy
The Westside Regional Center (WRC) Board of Directors shall be committed to providing effective leadership and stability so that WRC’s mission statement can be met. The Board’s approach shall emphasize strategic leadership more than administrative detail, shall recognize its role as distinctive from staff roles, and shall focus on the future rather than the past or present. It is the Board’s goal to act proactively, rather than reactively.
Board Meetings – Code of Conduct
Business etiquette is essential to a well-run, successful meeting. Everyone who attends WRC Board Meetings agrees to the following rules.
View the policy | (Farsi/فارسی)
Board Member Agreement – Executive Director Responsibilities Policy
States the responsibilities of the Board of Directors and that of the Executive Director.
Board Procedure for POS Standards Policy
States how the Client Services Committee of the WRC Board of Directors will make sure that the POS Policy and individual Service Standards remain current with the Lanterman Act.
Board Recruitment Policy
Westside Regional Center (WRC) continuously strives to identify qualified and interested persons as potential members of the Board of Directors.
Conflict of Interest Policy
The policy ensures that regional center board members and employees act in the course of their duties solely in the best interest of regional center consumers and their families without regard to the interests of any other organization with which they are associated or persons to whom they are related. Board members, employees, and others acting on the regional center’s behalf shall be free from conflicts of interest that could adversely influence their judgment, objectivity, or loyalty to the regional center, its consumers, or its mission. WIC, Section 4626(a).
WRC Conflict of Interest Policy
Contract Policy – $250K Contracts
The Westside Regional Center (WRC) recognizes the importance of transparency and accountability to the community it serves. As established in the Lanterman Developmental Disabilities Services Act (Lanterman Act), WRC is committed to reporting information with accuracy and transparency and maintaining full compliance with the laws, rules, and regulations that govern WRC’s business. The purpose of the Contract Policy is to establish guidelines for the approval of contracts in the amount of $250,000 or more by the WRC Board of Directors in accordance with Welfare and Institutions Code (WIC) section 4625.5.
Electronic Communication Policy
Consent to use of electronic transmissions by Westside Regional Center
Employment First Policy
Employment enables adults to lead independent and productive lives while contributing to their community. Consistent with the Lanterman Act, inclusive and competitive work will be the first option considered by planning teams for every WRC working-age adult (16 years of age or older). WIC Sect. 4869(c).
Executive Leadership Succession Policy
A change in executive leadership is inevitable for all organizations and can present many challenges. It is the policy of the Westside Regional Center (WRC) to be prepared for such a change in leadership. This succession plan policy is a tool which is designed to prepare WRC for anticipated and unanticipated absences of, or vacancies in, the Executive Director position in order to maintain accountability and ensure the stability of the organization until new leadership is identified. The WRC Board of Directors shall be responsible for both implementing this succession policy and its related procedures and communicating with the Department of Developmental Services
(“Department”) in the event of a temporary or permanent vacancy in the WRC Executive Director position.
Executive Limitations Policies
The Executive Director may neither cause nor allow any organizational practices that do not adhere to the following policies.
Extraordinary Recruitment Plan
Westside Regional Center (WRC) faces an immediate need for qualified individuals to fill at least three and possibly four vacant positions on its Board of Directors. WRC’s Board Development Committee has been charged with locating individuals with legal, fiscal, and management experience to satisfy the requirements of the Welfare and Institutions Code. The Board Development Committee is responsible for recruiting, screening, interviewing, evaluating, and choosing for nomination prospective Board members to be presented to the full Board for consideration. Once individuals are chosen by the Board, the Board Development Committee is responsible for providing them with the support and training that they will need to become contributing, informed Board members. In addition to the experience requirements, new Board members should be selected on the basis of their ability to work collaboratively with others, their availability to dedicate the time needed to be an effective Board member, and their desire and willingness to support WRC’s goals and operations as a regional center. All candidates must be informed that the commitment to the Board requires a minimum of five hours per month.
Protocol for Disbursement for Start-Up and Developmental Funding Policy
The WRC contract with the Department of Developmental Services (DDS) includes a provision, under Article II. Program Provisions, (2) Resource Development that regional centers may choose to utilize POS funds for selected new program development. The contract requires that the regional center develop and maintain a written policy for the disbursement of start-up monies.
View the protocol | Ver el protocolo | (Farsi/فارسی)
Protocol for Resource Development: Identified Service Needs, Request for Proposal Policy
The WRC contract with the Department of Developmental Services (DDS) includes a provision, under Article II. Program Provisions, (2) Resource Development that regional centers must have a Board approved policy specifying the circumstances under which the regional center will issue requests for proposal to address a service need.
View the policy [Spanish] [Farsi/فارسی]
Purchase of Service (POS) Policy
Westside Regional Center (WRC) provides services in accordance with the provisions of the Lanterman Developmental Disabilities Services Act, our contract with the State Department of Developmental Services, laws relevant to specific service needs, and the service policies adopted by the Center’s Board of Directors.
The service standards of Westside Regional Center reflect the visions, philosophies, and values of the Center. These statements of value and direction have been developed and endorsed via input from Westside consumers, family members, and service providers.
We have provided a copy of the Westside Regional Center Service Standards for your review and to continue to provide you with information concerning service delivery.
Training and Accountability Policy
Westside Regional Center (WRC) values the commitment that its Board Members make to the Regional Center and wishes to support that commitment through training and to encourage collegiality through shared experiences. The Board also recognizes that there is a need to bring its training offerings into alignment with current Department of Developmental Services (DDS) requirements.
Transparency and Public Information Policy
The purpose of the board approved “Transparency and Public Information Policy” is to establish guidelines for timely public access to information and records in accordance with Welfare and Institutions Code (WIC), Section 4629.5, 4640.6(k), 4639, the Internal Revenue Service (IRS), and the state’s contract with the regional center.
Whistleblower Policy
As employees and representatives of Westside Regional Center (WRC), we must practice honesty and integrity in fulfilling our responsibilities to comply with all applicable work laws and regulations. This policy is established to ensure that clients, families, service providers, agencies, community members, and regional center staff can in good faith, report suspicions, concerns, or evidence of illegal, unethical, or other inappropriate activity without fear of retaliation.
Zero Tolerance Policy for Abuse or Neglect
Westside Regional Center will protect the rights of adults and children with developmental disabilities. Under the direction of the Welfare and Institutions Code (WIC) 15630 and Public Code (PC) 1164-11174.3, WRC will maintain a zero-tolerance for abuse and neglect for the individuals we serve.
Public records requests
How to Make A Public Records Request
You can make a public records request by clicking here. Alternatively, you can cut and paste the following link into your browser: https://wrc.nextrequest.com/
Purchase of Service (POS) Data
Annual Purchase of Service (POS) Reports
The following link provides Purchase of Services reports on the California Department of Developmental Services’ website:
Annual Purchase of Service (POS) Reports : CA Department of Developmental Services
WRC Public Meeting Reports
The following reports and/or PowerPoint’s contain information on the results from our annual public meetings, discussing purchase of service disparities.
PowerPoint
2022 PowerPoint Slides; Watch the Recording
2021 PowerPoint Slides; Watch the Recording
2020 PowerPoint Slides; Watch the Recordings
Report to DDS
Expenditure and Demographic Data
Westside Regional Center (WRC) presents the following data as required by the Lanterman Act (Welfare & Institutions Code, Section 4519.5).
Fiscal Year 2024 – 2025
Fiscal Year 2023 – 2024
Fiscal Year 2022-2023
Fiscal Year 2021-2022
Fiscal Year 2020-2021
Changes in service delivery and billing in response to the COVID-19 pandemic may have affected individuals and communities differently. Care should be taken in comparing FY 20/21 data to data for previous years. In response to the pandemic and varied individual needs and circumstances, billing for some services changed to a monthly rate instead of hourly or daily rates. As a result, this may have reduced differences among individuals in service authorizations, expenditures, and utilization.
Fiscal Year 2019-2020
Fiscal Year 2018-2019
Fiscal Year 2017-2018
Fiscal Year 2016-2017
Fiscal Year 2015-2016
Fiscal Year 2014-2015
Fiscal Year 2013-2014
Fiscal Year 2012-2013
Fiscal Year 2011-2012
Welfare & Institutions Code (WIC) Section 4639.5
Annual Reports
Current Salary Schedule for All Personnel Classifications
By December 1 of each year, each regional center shall provide a listing of the current salary schedule for all personnel classifications used by the regional center. WIC 4629.5(b)(3) and (13).
Prior Fiscal Year Expenditures on Administrative Services
By December 1 of each year, each regional center shall report information on all prior fiscal year expenditures from the regional center operations budget for all administrative services, including managerial, consultant, accounting, personnel, labor relations, and legal services, whether procured under a written contract or otherwise. Expenditures for the maintenance, repair or purchase of equipment or property shall not be required to be reported for purposes of this subdivision. WIC 4629.5(b)(3) and (13).
Lanterman Developmental Disabilities Services Act and Related Laws
The Lanterman Developmental Disabilities Services Act is codified in the California Welfare and Institutions Code. This compilation, prepared by the Legislative Counsel, includes the 2018 revisions to the Lanterman Developmental Disabilities Services Act and related laws (Divisions 4.1, 4.5, and 4.7 of the Welfare and Institutions Code and Title 14 of the Government Code). For the official and most current versions of the Lanterman Act and other California laws, please visit the California Legislative Information website. This edition shows all sections as they are in effect on and after January 1, 2019.
Lanterman Developmental Disabilities Services Act – English PDF
Ley Lanterman de Servicios para Discapacidades del Desarrollo – Español PDF
Visit the DDS website to learn more about the Lanterman Act and Related Laws.
A Consumer’s Guide to the Lanterman Act
The publication, “A Consumer’s Guide to the Lanterman Act,” is a booklet for adults with developmental disabilities and was written with the help of consumers.
How Are We Doing?
Regional Center Oversight Dashboard
The Department of Developmental Services (DDS) monitors the performance of regional centers to ensure they uphold the values of the Lanterman Act and meet obligations outlined in DDS contracts, state law, and regulations. To view the efforts of Westside Regional Center, click the button below.
National Core Indicators (NCI) Data
In 2010, in accordance with Welfare and Institutions Code, Section 4571, the Department of Developmental Services (DDS) implemented a nationwide quality assessment survey called the National Core Indicators (NCI) produced by the Human Services Research Institute and the National Association of Directors of Developmental Disabilities.
NCI is one tool that DDS uses to monitor the performance of the developmental disabilities service system as well as the performance of the 21 regional centers in providing services and supports for developmentally disabled adults and children.
The NCI surveys are conducted by the State Council on Developmental Disabilities through in-person interviews with adult consumers every three years and consumers who have moved out of a developmental center to the community every year.
Surveys collect data on consumer and family satisfaction, quality of services, and personal results. For more information, View the website.
Quality assessment reports to the department of development services
Fiscal Year (FY) 23/24
Adult in-person survey
Fiscal Year (FY) 22/23
- Fiscal Year (FY) 22/23 Adult In-Person Survey 6, FY 22-23 (Statewide)
- Fiscal Year (FY) 22/23 Adult In-Person Survey 6, FY 22-23 (WRC)
Previous FY Reports
- Adult In-Person Survey 5, FY 21/22 (Statewide)
- Westside Regional Center Adult In-Person Survey 5, FY 21/22 Report
- Adult In-Person Survey 4, FY 17/18 (Statewide)
- Adult In-Person Survey 3, FY 14/15 (Statewide)
- Adult In-Person Survey 2, FY 11/12 (Statewide)
- Adult In-Person Survey 1, FY 10/11 (Statewide)
Adult family survey
Fiscal Year (FY) 23/24
Fiscal Year (FY) 21/22
- Fiscal Year (FY) 21/22 Adult Family Survey 5, FY 21/22 (Statewide)
- Fiscal Year (FY) 21/22 Adult Family Survey 5, FY 21/22 (WRC)
- Fiscal Year (FY) 21/22 Adult Family Survey 5, FY 21/22 (User Friendly)
Fiscal Year (FY) 19/20
- Adult Family Survey 4, FY 19/20 (Statewide)
- Adult Family Survey 4, FY 19/20 (WRC)
- Adult Family Survey 4, Family Report, User Friendly, FY 19/20 (WRC)
Fiscal Year (FY) 16/17
- Adult Family Survey 3, FY 16/17 (Statewide)
- Westside Regional Center Adult Family Survey, FY 16/17 Report
- Westside Regional Center Adult Family Survey, FY 16/17 Report (User Friendly)
Previous FY Reports
Family Guardian Survey
Fiscal Year (FY) 23/24
Fiscal Year (FY) 21/22
- Fiscal Year (FY) 21/22 Family Guardian Survey 5, FY 21/22 (Statewide)
- Fiscal Year (FY) 21/22 Family Guardian Survey 5, FY 21/22 (WRC)
- Fiscal Year (FY) 21/22 Family Guardian Survey 5, FY 21/22 (User Friendly)
Fiscal Year (FY) 19/20
- Family Guardian Survey 4, FY 19/20 (Statewide)
- Westside Regional Center Family Guardian Survey, FY 19/20 Report
Fiscal Year (FY) 16/17
- Family Guardian Survey 3, FY 16/17 (Statewide)
- Westside Regional Center Family Guardian Survey, FY 16/17 Report
- Westside Regional Center Family Guardian Survey, FY 16/17 Report (User Friendly)
Previous FY Reports
Child Family Survey
Fiscal Year (FY) 23/24
Fiscal Year (FY) 21/22
- Fiscal Year (FY) 21/22 Child Family Survey 5, FY 21/22 (Statewide)
- Fiscal Year (FY) 21/22 Child Family Survey 5, FY 21/22 (WRC)
- Fiscal Year (FY) 21/22 Child Family Survey 5, FY 21/22 (User Friendly)
Fiscal Year (FY) 18/19
- Child Family Survey 4, FY 18/19 (Statewide)
- Westside Regional Center Child Family Survey 4, FY 18/19 Report
- Westside Regional Center Child Family Survey 4, FY 18/19 Report (User Friendly)
Previous FY Reports
SCDD Employment Data Dashboard
People with developmental disabilities seek to work, earn and be part of the economic life of their communities. On October 9, 2013, Governor Brown signed AB 1041 (Chesbro) into law, establishing an Employment First Policy in the Lanterman Developmental Disabilities Services Act. This dashboard presents up-to-date data on how well California is doing in implementing the new policy and supporting people to have regular jobs at regular pay.
Client Services Accessibility and Satisfaction Survey
In 2017, Westside Regional Center hired Kinetic Flow Corp to conduct their first survey to quantify the voice of people served and to determine their satisfaction with the regional center, coordination, and provision of services. This information will help us to better understand what they feel is important about services and supports provided by the regional center, work to make improvements, and provide the most appropriate services that encourage and support persons with developmental disabilities to live fully and safely as active and independent members of their community.
To read the full report, click below:
To read the overview of the results in English, click below:
To read the overview of the results in Spanish, click below:
Shows what this word means
POS (Purchase of Service)
Purchase of Service means the services that WRC pays for.
WRC’s definition
Purchase of Service. Refers to client services that Westside Regional Center buys. When clients need services that are unavailable from generic resources, Westside Counselors may negotiate service contracts with vendors.
Lanterman Act
The Lanterman Act is the California law that gives people with developmental disabilities the right to services and supports.
WRC’s definition
The Lanterman Developmental Disabilities Services Act, legislation that mandated the right of people with developmental disabilities to receive appropriate services.
Assessment
An assessment is a review of a person's skills and needs. It helps decide eligibility and services.
WRC’s definition
The process to determine whether, and to what degree, an individual has developmental deficits. An assessment identifies the individual’s strengths, abilities, needs, and developmental level.
DDS (Department of Developmental Services)
DDS is the state department that funds and oversees California's 21 regional centers.
WRC’s definition
The Department of Developmental Services. This state agency administers the contracts with each regional center and sets many of the regulatory standards for service. The department also operates state developmental centers.
Early Start
Early Start is free help for babies and toddlers under 3 who have a delay or are at risk of one.
WRC’s definition
Some infants and toddlers may need additional support to help them reach their full potential. These services and supports are available via the Early Intervention Program for Infants and Toddlers with Disabilities.
HCBS (Home and Community-Based Services)
Home and Community-Based Services help people live and take part in their community instead of an institution.
WRC’s definition
Home and Community-Based Services (HCBS) are long-term services & supports provided in home and community-based settings, as recognized under the federal Medicaid (Medi-Cal) Program.
Vendor (service provider)
A vendor is a person or agency WRC has approved and pays to give services.
WRC’s definition
Any community agency or professional that provides services purchased by the regional center for its clients. Also known as a Service Provider.