Accessibility

THI wants everyone to be able to use this website, including people who use a screen reader, magnification, voice control or only a keyboard.

The standard this website follows

This website is built to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

Accessibility features

  • Keyboard access

    Every link, button and form field works with a keyboard, and the one you are on is outlined.

  • Screen readers

    Headings and page regions a screen reader can move through, and a link at the top of every page that skips to its main content.

  • Pictures and charts

    Every photograph has a text description, and the income limits chart is also a table.

  • Forms

    Every field is labeled, required fields say so, and an error is explained next to the field it belongs to.

  • Policies as web pages

    THI’s policies are on this site as web pages with every section linked, not only as scanned PDFs.

  • Phones and small screens

    Pages fit any screen, and text and controls are sized for reading and tapping.

Scanned documents

Some of THI’s documents are scans of signed paper copies, which a screen reader cannot read. Both policies are on this site, section by section:

Ask for help or another format

If something on this website does not work for you, or you need a document in another format, call THI at (505) 771-2060 or write to the office. Tell us the page and what happened.