County Express
Dial-A-Ride
Curb-to-curb service in Hollister and San Juan Bautista, booked by phone at 831-636-4161. There is no fixed route or timetable: dispatch sends a vehicle to your door.
Service area
Where Dial-A-Ride runs
Dial-A-Ride covers Hollister and San Juan Bautista curb to curb, reaching the ground the Tripper's fixed loop through Hollister and the Intercounty line to Gilroy do not cover directly. If a trip starts and ends inside that area, dispatch can pick you up where you are and drop you where you are going.
Booking a ride
Call dispatch to schedule a pickup
Dial-A-Ride does not run on a posted timetable, so a ride starts with a phone call. Dial County Express dispatch at 831-636-4161 and give your pickup address, your destination, and when you need to travel. Dispatch can tell you how far ahead to call for the time you need.
County Express dispatch: 831-636-4161
Dial-A-Ride or paratransit
Two different services, one dispatch line
Dial-A-Ride is open to any rider travelling within Hollister or San Juan Bautista. It is not limited to riders with a disability, and it is not the same program as ADA paratransit, which is a separate service reserved for riders whose disability keeps them from using the fixed-route bus. Both are reached at the same dispatch number, 831-636-4161.
Fares
What a ride costs
Dial-A-Ride charges the same published fare as the Intercounty bus. Fares below are effective August 2021.
Children age 4 and under ride free with a fare-paying passenger. Dial-A-Ride does not sell a monthly pass.