Accessibility
The conformance standard this site is built to, what riding accessibly looks like on County Express, and how to tell us if something does not work.
Report a barrier
If something on this site does not work for you
Call the office or write to the address below. On-board and service questions go to County Express dispatch.
- Office 831-637-7665
- County Express dispatch 831-636-4161
- 650 San Benito St., Suite 120, Hollister, CA 95023
Conformance
Designed for WCAG 2.2 Level AA
This design targets WCAG 2.2 Level AA, which is a superset of the WCAG 2.1 AA baseline that ADA Title II requires of state and local government websites. For a special district government like this one, the federal compliance date is April 26, 2028, under the DOJ rule as amended in April 2026.
What was tested
How that claim was checked
The table below lists what was tested and the result, rather than asking a reader to take the claim on faith.
| What was tested | Result |
|---|---|
| Automated scan against WCAG 2.2 A and AA (axe-core) | 0 critical and serious violations; five moderate structural checks recorded for correction before launch |
| Keyboard operation of every interactive control | Every control on the site can be reached and operated by keyboard alone |
| Visible focus indicator | A focus outline of at least 2px meeting 3:1 contrast against its surroundings on every focusable element |
| Colour contrast of body text | Checked programmatically rather than by eye; at least 4.5:1 against its background |
| Core tasks with JavaScript disabled | Finding a schedule, a fare, and a document still works |
Riding accessibly
What County Express offers today
County Express runs ADA paratransit and specialized transportation for riders whose disability keeps them from using the fixed route. The County Express Courtesy Card gives a fare discount based on age or disability. Dial-A-Ride is a curb-to-curb service within Hollister and San Juan Bautista.
For a question about boarding with a mobility device, a service animal, or any other on-board accommodation, call dispatch directly at 831-636-4161 rather than relying on this page.
About this site
A working redesign for SBCOG and LTA
This is a demonstration site built by Stoa Works to show what a rebuilt SBCOG and County Express website could look like. It is not the official SBCOG or County Express website. A barrier found here should be reported to Stoa Works so it can be fixed. For a real accessibility question about County Express or SBCOG service, use the agency contacts above.