Your account

Pay and billing

Pay your Pend Oreille PUD bill online, by phone, by mail, or in person, and find help if you are behind.

Ways to pay

Choose how you pay

SmartHub

SmartHub is the District’s own online account and billing platform. View your bill, see usage, and manage your account there.

Go to SmartHub (opens in a new tab)

Opens in a new tab, on smarthub.coop.

PrePay

PrePay billing lets you pay in advance and track your balance as you go, instead of waiting for a monthly bill. Enroll through SmartHub or by calling the District.

Pay by phone

Call to pay by phone any time.

(844) 971-1058

Mail a payment

Send your payment to:
P.O. Box 190, Newport, WA 99156

Pay in person

Newport Office
130 N. Washington Ave., Newport, WA 99156
Monday–Thursday, 7:00 a.m.–5:30 p.m.

Behind on your bill?

Payment assistance

Ratepayers own this utility, and it offers real help if you are struggling to pay. Call (509) 447-3137 to ask about any of these.

Payment arrangements

If you are behind, call the District to set up a payment plan before service is affected.

Low-income senior & veteran discounts

Qualifying seniors and veterans can apply for a reduced rate.

Neighbors in Need

Emergency bill help funded by neighbors, for customers facing hardship.

Operation Round Up

Round your bill up to the next dollar; the change funds community and assistance grants.

HOPE income-qualified efficiency

Free or reduced-cost energy-efficiency upgrades for income-qualified households.

Moving, or starting service for the first time?

Start, stop, or move electric, water, or fiber service for an address in Pend Oreille County.

Start, stop, or move service