When good things happen...
Dear Valued Customer:
Few things are more important to a public servant than being recognized for a job well done. Our employees are extremely dedicated to Schaumburg and make a difference every day. Getting praise from you for their work is worth much more than anything I can say to them. With that in mind, I created the "Going the Extra Mile Award" or GEM award.
Whenever a Village of Schaumburg employee receives a commendation from you, whether by letter, email, telephone, or through this page, that special individual will receive a letter from me conveying your "applause" and why you are giving it. With the letter, they'll also receive a "GEM" certificate.
Complete a form that will let me know about the outstanding service you have received and who can be thanked for providing it.
Sincerely,
Brian Townsend
Village Manager
Page owner: Communications and Outreach
Reviewed Oct. 2026 · next review April 2027