Service request

Send a service request.

The City’s request route accepts non-emergency issues and provides a way to follow the work.

A useful report

A useful report starts with a place.

  1. LocationAddress, intersection, or landmark.
  2. CategoryChoose the closest issue type.
  3. DescriptionSay what happened and when you saw it.
  4. TrackingKeep the request number.

Start here

Open a service request.

The current City tool will ask for the issue type, location, and details that help staff find it.

Open a service request →

For an emergency, call 911.

Do not use a service request for an immediate threat to life, safety, or property.

What you can report

Choose the closest category.

If no category matches exactly, describe the issue in your own words in the request.

Streets and signals

Potholes, traffic signals, streetlights, signs, and guiderail damage.

Trees and public spaces

Downed trees or limbs, trimming, parks, playgrounds, and graffiti.

Waste and property conditions

Bulky items, dumping, collection issues, and possible code violations.

Water and other public works

Roadway leaks and other non-emergency Public Works needs.

Help staff find it

Include three details.

Do not include account numbers, identification documents, or other private information in a public description.

  1. A precise location

    Give the nearest address, intersection, or landmark.

  2. A short description

    Explain what happened, what is affected, and when you noticed it.

  3. A safe photo, if useful

    Take a photo only if you can do so without entering traffic or approaching a hazard.