RFP Fit

Every must-have made visible

A line-by-line evaluator surface connecting the Town's RFP requirements to the working prototype and the implementation plan.

No hidden claims

The prototype answers the RFP directly, then shows where production delivery finishes the job.

Some requirements are visible in this static prototype. Others require CMS configuration, hosting, accessibility tooling, training, support, and migration work. This matrix separates proof from delivery plan so the answer is satisfying without pretending the prototype is the production CMS.

10requirement groups mapped

10must-have sections covered

0unanswered RFP categories

Strategy and IA

Trusted, transparent public communications platform with future growth, analytics, and reduced operational inefficiency.

Prototype proof

Audience paths, source-backed search, projects, records, public information, and reusable page patterns show a reorganized information architecture rather than a cosmetic refresh.

Production delivery

Discovery workshops, analytics review, card sorting/tree testing, content inventory, redirect map, and success metrics for residents, visitors, owners, staff, and media.

Accessibility

ADA, Section 508, WCAG 2.2 Level AA, automated widget, daily scans, monitoring, reporting, CMS enforcement, monthly audits, and primary accessibility contact.

Prototype proof

Accessibility route pulls route-level axe output from the QA script; every route uses semantic headings, skip link, keyboard controls, visible focus, alt text, and mobile overflow checks.

Production delivery

Automated scanner plus manual WCAG review at design, staging, and launch; CMS alt-text and metadata guardrails; monthly compliance reports; SLA triage path for remediation.

CMS

Non-technical editing, WYSIWYG, roles by user/IP/email, draft-review-publish workflow, custom content types, templates, editable nav, tags, audit logs, stats, SEO metadata, sitemap, robots, RSS, and multisite if needed.

Prototype proof

CMS route exposes editor workflow, reusable component library, migration content types, version/audit expectations, metadata checks, and staff-manageable templates.

Production delivery

Headless or managed CMS configured with roles, workflow states, preview, content models, redirects, analytics events, sitemap/RSS generation, and training documentation.

Search and IA

Advanced search indexing pages plus PDF, Word, and similar documents; dynamic keywords; tagging/filtering; filterable collections; external search indexability.

Prototype proof

Search route runs weighted source-backed search over Duck records with synonyms, facets, official citations, and a Records route showing document-library metadata.

Production delivery

Production search index fed by CMS pages, media, PDFs, Word files, events, projects, meetings, and redirects; crawling controls and schema markup for external search engines.

Design and UX

Responsive mobile/tablet/desktop design, custom graphic themes, modular or atomic framework, pattern library for buttons, tiles, accordions, tabs, media, CTAs, and event calendar.

Prototype proof

Full responsive static build with custom Duck visual direction, audience tabs, service filters, event filters, accordions, CMS pattern samples, and photo-forward place pages.

Production delivery

Design system in tokens and reusable components; page templates for departments, alerts, meetings, projects, documents, events, and public information.

Media and content

Media management for images/video/audio, galleries/lightboxes, embeds, forms, news module, social integration, external data, and dashboards if applicable.

Prototype proof

News, Visitors, Services, Boardwalk, and CMS routes show official media assets as reusable, captioned, tagged, accessible content instead of loose uploads.

Production delivery

Media library with alt text, focal points, captions, licensing/source fields, embed components, gallery/lightbox patterns, form-builder integration, and dashboard embed governance.

Performance and technical

HTML5/CSS3/JavaScript, non-proprietary frameworks, major browser support, minified CSS/JS, lazy loading, CDN/caching, secure hosting, and analytics.

Prototype proof

Static build uses standards-based HTML/CSS/JS, lazy images, no proprietary lock-in, browser QA, mobile QA, and local build/test automation.

Production delivery

Vercel/edge CDN hosting or comparable secure managed hosting, cache rules, minification, performance budgets, analytics, uptime monitoring, backups, and browser regression QA.

Optional features

Interactive form builder, emergency alert integration, and AI-powered search assistance if budget permits.

Prototype proof

Alerts route frames emergency channels; Search route establishes the structured corpus needed for later AI assistance; CMS route identifies form-builder integration.

Production delivery

Price form-builder, emergency alert integration, and governed AI search as add-ons with clear launch/no-launch decision points and data-source boundaries.

Content migration

Full audit, migration plan, public documents, reorganization, URL preservation/redirects, document metadata and tagging integrity.

Prototype proof

Records route demonstrates public document collections and metadata; RFP Fit route lists the migration plan explicitly.

Production delivery

Inventory, ROT analysis, content owner review, structured migration, automated redirects, metadata mapping, document OCR/indexing where needed, and post-launch validation.

Training and support

Administrator training, written/video documentation, ongoing support, SLA details, maintenance/update structure, and security monitoring.

Prototype proof

CMS workflow route and RFP Fit support lane make training and support visible as part of the product, not a contract appendix.

Production delivery

Role-specific training, recorded tutorials, admin handbook, office hours, support queue, SLA, dependency updates, access reviews, scans, and security monitoring.

Training and support

Make the handoff operational, not ceremonial.

The RFP asks for administrator training, documentation, SLA details, maintenance, updates, and security monitoring. These lanes become part of the project plan from day one.

Admin training

Live staff sessions, role-specific practice scripts, recordings, and short written guides for common tasks.

Launch support

Staging review, content freeze, redirect validation, accessibility scan, go-live monitoring, and first-week triage.

Maintenance

Security updates, dependency review, uptime checks, backups, analytics review, and monthly accessibility report.

SLA

Named support channel, severity definitions, response targets, escalation path, and accessibility issue ownership.

Budget-aware optional features

Emergency integration, form builder, and AI search are scoped as real options.

The prototype gives each optional feature a foundation: structured alerts, governed forms/content types, and a source-backed search corpus. Production pricing can decide whether each is included at launch or phased.

Emergency alertsAlerts route, OBX Alerts source path, beach conditions, traffic cams

Form builderCMS content model, embedded form surface, workflow and audit needs

AI searchSource citations, bounded corpus, document metadata, no invented civic answers