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Riding

Accessible services

Cherriots LIFT is origin-to-destination paratransit for riders whose disability prevents them from using Cherriots Local buses.

Cherriots LIFT

Origin-to-destination paratransit

Monday–Friday 5:30 a.m.–11:30 p.m., Saturdays 6 a.m.–10 p.m., Sundays 7 a.m.–8:30 p.m.

Booking window

Book up to 14 days ahead; by 4:30 p.m. the day before on weekdays, by 3 p.m. on Sundays.

Ways to book a ride

  • Call the LIFT call center: 503-315-5544 (toll-free 888-315-5544), Oregon Relay 7-1-1. Monday–Friday 6 a.m.–6 p.m., weekends 8 a.m.–4 p.m.
  • Cherriots LIFT mobile app: Schedule rides, set notifications, and track your ride in real time.
  • Book online: Reserve, view, or cancel a ride from a web browser.
A LIFT rider in a power wheelchair aboard the van, her service dog beside her
Aboard Cherriots LIFT, service animals welcome

On every bus

Built for every rider

  • Every bus has a boarding ramp or power lift.
  • Most buses are low-floor and can “kneel” closer to the curb for easier boarding.
  • Priority seating near the front door is reserved for seniors and people with disabilities.
  • A securement area on board fits two mobility devices.
  • Major stops and transfer points are announced automatically and shown on a reader board.

Shop and Ride

Dial-a-ride, door to door

Cherriots Shop and Ride is a dial-a-ride service for older adults and people with disabilities in areas Cherriots Local doesn't reach on a fixed route.

$3.20 one-ride, or a book of 10 passes for $32.

A Cherriots operator meets a rider in a power wheelchair at the van’s ramp
Door to door, with a hand at the ramp
A Cherriots travel trainer helping a rider practice boarding a bus
Travel Training, one-on-one, at your pace

Free travel training

Learn the system with someone beside you

A free instructional program that helps anyone learn to plan a trip, pay a fare, or use a mobility device on the bus.

503-361-7571 · traveltraining@cherriots.org

Talk to a person

Customer service and ADA eligibility

Cherriots customer service

Monday–Friday 7 a.m.–6 p.m., Saturdays 8 a.m.–5 p.m.

503-588-2877 · TTY 1-800-735-2900 · info@cherriots.org

LIFT eligibility & ADA

Cherriots LIFT Eligibility Office · 555 Court St. NE, Suite 5230, Salem, OR 97301

503-361-7554 · adaeligibility@cherriots.org

Ben Sawyer, ADA Coordinator: 503-588-2424 · ben.sawyer@cherriots.org


Read the site's digital accessibility statement