A public record should stay findable.

Dover's transparency paths become one ledger: budget, archives, spending, code, meeting records, and the public-record request lifecycle.

The Cocheco River falls below Dover's brick Cocheco Mill

Search records, budget, code, and meetings

Records search keeps the source visible and routes residents to the right archive or request path.

Open full search

Dover's open-government stack, made scannable.

Record setTypeWhat residents getSource
Budget RevealedBudgetAnnual operating-budget development information.Open
Online ArchivesDocumentsMunicipal documents available for public searching and viewing.Open
Transparent DoverDataSpending, wage, and municipal transparency information.Open
DNTV On DemandMeetingsVideo records from City Council, Planning Board, School Board, and more.Open
City Charter and CodeCodeCharter and ordinances through Dover's e360 code system.Open
Public Records RequestRequestRequest lifecycle pattern for intake, review, response, and publication where appropriate.Open

From intake to publication, with the audit history intact.

  1. ReceiveA resident submits a request and gets a trackable confirmation.
  2. Assign and routeThe request routes to the responsible department, with staff owner, internal collaboration notes, retention category, and due-date logged.
  3. ReviewResponsive documents, exemptions, redactions, and approvals stay auditable.
  4. RespondThe completed response is delivered and, where appropriate, made publicly viewable.

Request status tracker Concept

Residents receive a reference ID at submission and can check their request status at any time without calling City Hall. The example below shows the kind of status view the platform can surface natively or through a proven third-party records-request tool, per the City's preference.

ReferenceCategoryStageStatus
PRR-2026-0142 Property records Receive ✓ Assign ✓ Review ▶ Respond In review

Public transparency log Concept

Completed responses that are appropriate for public viewing are indexed here, so records requests become a permanent, searchable part of the open-government record.

CategoryReceivedStatusResponse
Police incident reportMay 2026CompleteView response (concept link)
Budget documentsApr 2026CompleteView response (concept link)
Meeting minutesApr 2026CompleteView response (concept link)
Property recordsMay 2026In progressPending
Engineering reportMar 2026CompleteView response (concept link)

Designed for Attachment D's public-record request requirement and Dover's open-government commitment. The platform can fulfill this natively or integrate a proven third-party records-request tool, per the City's preference. Legal retention settings confirmed with the City during implementation.