Celebrating National EMS Week
It's National EMS Week and this year’s theme – “We Care. For Everyone.” – focuses on meeting the needs of all our 67,000 citizens. In West Chester, every firefighter also serves as an Emergency Medical Services (EMS) professional. They are trained to be ready for emergencies of all kinds around the clock.
Meet Scott Brooks, a third generation (of four generations!) firefighter and paramedic. In his words, he shares what it has meant to be a part of the West Chester team and to serve his community.
Q: What inspired you to pursue a career in EMS?
Scott: I started in the fire service in 1982, following in the footsteps of my family. I’m the third of four generations to wear the badge. But it wasn’t until 1992, while serving as a volunteer/part-time firefighter and working full-time in engineering, that I took my first EMT course. That course opened my eyes to a whole new way of serving others. When the opportunity came to do this work full-time as a firefighter/paramedic, I didn’t hesitate and embraced it. Now, as I approach the end of my career, I can honestly say there’s been no greater purpose than helping others in their most vulnerable moments, especially in the community I call home.
Q: What’s one thing you wish more people understood about EMS work?
Scott: I wish more people understood that EMS is about so much more than lights, sirens, and trauma scenes. Yes, we’re trained for emergencies, but many of our calls involve listening and caring for people in vulnerable moments. Sometimes the most critical thing we provide isn’t a lifesaving intervention, but a calm voice or warm blanket. Sometimes you are just simply being present with someone who is scared and alone.
Q: How does teamwork help your crew succeed every day?
Scott: Every call is different and there’s no script, so we rely on each other’s strengths and communication to adapt fast and work together. That bond is what keeps us sharp, safe, and successful. No one does this job alone. The West Chester Fire Department delivers moments of true compassion and excellence every day. Even after I turn in my uniform, this team will always stay with me.
Q: What do you love most about serving the West Chester community?
Scott: My family moved to West Chester in 2003. From day one, it felt like home. When I was hired by the fire department in 2008, it was more than just starting a new job. I had the opportunity to give back to the community that had already given me so much. What I love most is the deep sense of connection I feel on every call. I’m looking out for my neighbors, my friends, and the families who make this community what it is. It’s truly an honor.
Q: How do you stay resilient during difficult calls?
Scott: Resilience comes from knowing that what we do matters. During difficult calls, you really lean on your training and preparation. People are counting on us to be at our best. Afterwards, I process things by talking with my team, because no one understands the weight of this job like the people who do it alongside you.
Q: What advice would you give someone considering a career in EMS?
Scott: Always remain humble. This profession is about service. You're here to take care of people, often on the worst day of their lives. Never be afraid to ask for help. You're part of a team for a reason. And there is always more to know. Embrace the wisdom of those who came before you, and be generous in passing your knowledge on to those who follow.