RequestPublic Works
Report a Problem
Public Works takes care of the City's streets, sidewalks, storm drains, trees, and parks; streetlights, water and sewer, noise, rentals, and trash each go to someone else.
- Emergency
- 911
- Public Works
- (269) 857-2638
- Sheriff, non-emergency
- (269) 673-3899
- Rental hotline
- (269) 442-4845, 24 hours
Who Handles What
Someone is hurt, a fire, a crime in progress
Emergency
A pothole, sidewalk, storm drain, fallen tree or limb, park, or street sign
Public Works
A streetlight that is out or flickering
Consumers Energy
The City of Saugatuck does not own or maintain the streetlights. If you notice streetlights that are either burned out or malfunctioning please report the condition to Consumers Energy. Their crews will make any needed repairs.
A water main break, no water, or a sewer backup
Kalamazoo Lake Sewer and Water Authority
Water and sewer service in Saugatuck is run by the Kalamazoo Lake Sewer and Water Authority, not by the City.
Loud noise or a disturbance
Allegan County Sheriff
Active noise complaints should be reported to the Sheriff’s Office by dialing 911 or (269) 673-3899.
A problem at a short-term rental
Short-term rental hotline
(269) 442-4845 or secure.hostcompliance.com
The hotline answers 24 hours a day, and a report can also be filed online.
A missed trash or recycling pickup
Republic Services
Trash and recycling are collected by Republic Services under its contract with the City.
Tell Public Works
The City's Public Works request asks for the details below.