Online services

Permits, payments & forms

Apply, pay, and track in one place. This concept preserves Clayton's real integrations, Citizenserve for permitting and Tyler Incode for payments, behind one consistent, accessible front end.

ePayments

Pay a bill

Concept payment flow. In production, charges post through Tyler Technologies Incode.

Utility & refuseCity services billing Municipal courtCitations & fines Permit feesBuilding & trade permits Business taxesLicense & renewal

Building & trades

Apply for a permit

Building, electrical, mechanical, plumbing, sign, and demolition permits run through the City's permitting portal (Citizenserve).

Start an application. Create or sign in to your contractor account.
Upload plans. Submit drawings for plan review.
Schedule inspections. Request and track inspections online.

Check a permit status

Live demo

Permit status lookup

Try a Sample number: PRM-2026-014, PRM-2026-022, or BUS-2026-118.

Business

Business licenses

New and renewal licenses for firms operating in Clayton's business district.

New

Apply for a business license

Renewal

Renew a business license

Annual renewal and merchant tax filing.

Forms library

Download a form

All forms are accessible (tagged) PDFs. Items below are Sample demonstration files.

PDFBuilding permit application
Planning & Development

PDFBusiness license application
Finance

PDFShaw Park facility rental form
Parks & Recreation

PDFZoning verification request
Planning & Development